Conversational AI Experts

AI Chatbot Development
Company in India

Stop frustrating your users with rule-based bots. We build highly intelligent, context-aware AI chatbots powered by LLMs and trained strictly on your company data.

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Engineering Capabilities

Production-Grade Development

Trained on Your Data (RAG)

Chatbots securely grounded in your proprietary PDFs, website content, and internal knowledge bases.

Omnichannel Integration

Deploy the same intelligent bot across your Website, WhatsApp, Slack, Teams, and Mobile App.

CRM & ERP Integrations

Bots that can fetch order status from Shopify, update leads in Salesforce, or check inventory in SAP.

Customer Support Automation

Deflect 80%+ of level-1 support tickets with AI that understands nuance and intent.

Lead Gen & Sales Bots

Conversational agents that qualify visitors in real-time and book meetings directly into your calendar.

Analytics & Sentiment

Real-time dashboards tracking conversation resolution rates, user sentiment, and fallback metrics.

Enterprise Technology

The Stack We Deploy

We do not use no-code wrappers. We build highly scalable, custom software using enterprise-grade infrastructure.

OpenAI / ClaudeVector DatabasesWhatsApp APIZendesk/Intercom APINode.js / Python
Business Value

Core Use Cases

E-commerce Concierge

An AI shopping assistant that understands natural language queries ("I need a red dress for a summer wedding under $100"), checks live inventory, and recommends exact SKUs.

Internal HR Helpdesk Bot

A Slack-integrated chatbot that answers employee questions about leave policies and payroll by securely searching the company intranet.

Frequently Asked Questions

Common Questions Answered

Everything you need to know before starting an AI project with XPndAI.

What kinds of AI chatbots does XPndAI build?

XPndAI builds WhatsApp AI chatbots, website AI chatbots, in-app AI assistants, customer support bots, lead qualification bots, AI sales bots, HR and internal knowledge bots, and multilingual bots. We use GPT-4o, Claude, and Gemini as the AI backbone depending on your use case.

How much does AI chatbot development cost in India?

AI chatbot development at XPndAI starts from ₹4–8L for a focused WhatsApp or website chatbot MVP, ₹12–35L for a full customer support or sales qualification bot with CRM integration, and ₹50L+ for enterprise-grade multi-channel chatbot platforms.

How long does it take to build an AI chatbot?

A focused AI chatbot MVP (WhatsApp or website) takes 3–4 weeks at XPndAI. A full customer support bot with knowledge base RAG and CRM integration takes 6–10 weeks. We deliver a live demo chatbot in Week 1 of every engagement.

Can XPndAI build a WhatsApp AI chatbot that handles sales and support?

Yes. XPndAI WhatsApp AI chatbots integrate with the official WhatsApp Business API, handle inbound inquiries, qualify leads by asking structured questions, send product catalogues, book appointments, process orders, and route hot leads to sales agents — all from a single WhatsApp number.

What is the difference between a rule-based chatbot and an AI chatbot?

Rule-based chatbots follow fixed decision trees and break when users go off-script. XPndAI builds LLM-powered AI chatbots that understand natural language, handle unexpected questions intelligently, remember conversation context, and improve over time. They handle 5x more query types than rule-based bots with higher user satisfaction.

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Deep Dive. Free.

Talk directly to our lead engineers. We audit your requirements, propose the exact architecture, and give you a transparent roadmap — all in one call.

  • Technical Architecture Blueprint — custom for your use case.
  • Scalable Infrastructure — built for enterprise growth.
  • Production-Ready Code — rigorous QA and deployment.
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