🎯 OEM Lead Management

AI Lead Management System for OEM Dealer Networks

Custom AI-powered Lead Management System (LMS) for automotive, tractor, and equipment OEMs — WhatsApp lead capture, AI scoring, geo-based dealer assignment, automated follow-up sequences, and OEM-level conversion analytics. Fixed-price from ₹10L. Source code ownership.

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LMS — Live Lead Pipeline

New Inquiries Today142 +18%
Assigned to Dealers138 Pending: 4
Test Drives Scheduled31 Today
8–12
Week Delivery
₹10L+
Fixed-Price From
WhatsApp
Native Integration
100%
Source Code Owned
Features
AI LMS — What's Included

Every feature built around the OEM-to-dealer lead distribution model, not a generic B2B CRM adapted for automotive.

📥

Multi-Source Lead Capture

All lead sources flow into one pipeline — website forms, WhatsApp, portals, missed calls, field team entries.

  • Website enquiry form integration
  • WhatsApp Business API lead capture
  • Portal scraper (Indiamart, Just Dial, Tractor Junction)
  • Missed call auto-callback trigger
  • Field team lead entry (mobile app)
  • Mela / event offline lead capture
🤖

AI Lead Scoring

Every incoming lead is scored 0–100 for conversion probability. High-score leads get instant WhatsApp alerts to the dealer's sales manager.

  • Multi-factor score: source, channel, intent signals
  • Historical conversion data training
  • Vehicle model of interest weighting
  • Repeat inquiry detection (hot buyer pattern)
  • Instant WhatsApp alert for score >70
  • Score recalculation on each follow-up
📍

Geo-Based Dealer Assignment

Leads assigned automatically to the nearest or best-available dealer based on district, pincode, or custom territory mapping.

  • Pincode → dealer territory mapping
  • Auto-assignment with manual override
  • Dealer capacity-based load balancing
  • Escalation if dealer doesn't act in SLA time
  • Multi-dealer assignment for high-value leads
  • Territory overlap handling
🔄

Follow-Up Automation

Automated follow-up sequences keep leads warm without requiring sales managers to manually track every inquiry.

  • WhatsApp / SMS follow-up sequences
  • Day 1, Day 3, Day 7 automated touchpoints
  • Test drive reminder automation
  • Brochure and price list auto-send
  • Unresponsive lead escalation to manager
  • Opt-out / DND compliance handling
📊

OEM Analytics Dashboard

OEM-level view of lead volume, conversion rates, and dealer performance — broken down by region, model, and source.

  • Lead volume and conversion funnel
  • Dealer-wise lead conversion rate
  • Source ROI (which portals deliver buyers)
  • Model-wise inquiry breakdown
  • Response time compliance per dealer
  • Lost-lead reason analysis
📱

Dealer Mobile App

Dealer sales teams receive leads and update status from their phones — no desktop required for field teams.

  • WhatsApp-style lead notification push
  • Lead accept / reject / transfer
  • Follow-up status update (called / visited / booked)
  • Test drive scheduling from mobile
  • Customer contact one-tap call / WhatsApp
  • Offline status sync when connectivity restored
Pricing
LMS Development Packages
Starter LMS
₹10L – ₹22L
Lead capture, basic scoring, dealer assignment, and WhatsApp alerts
  • Multi-source lead capture
  • Basic scoring (source / channel)
  • Geo-based dealer assignment
  • WhatsApp / SMS alerts to dealer
  • OEM lead volume dashboard
Get Estimate
Recommended
Full AI LMS
₹22L – ₹55L
AI scoring, follow-up automation, dealer mobile app, and full OEM analytics
  • All Starter LMS features
  • AI lead scoring (ML model)
  • Automated follow-up sequences
  • Dealer mobile app (Android)
  • Test drive scheduling
  • Full OEM conversion analytics
  • DMS integration (if applicable)
Build My LMS →
Enterprise
₹55L – ₹1.5Cr+
Multi-brand, multi-market LMS with call center integration and finance application
  • Multi-brand / multi-product
  • Call center CTI integration
  • Finance pre-approval workflow
  • India + UAE + export markets
  • Custom OEM workflows
  • Advanced AI model per OEM
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Market Context
OEM Lead Management Systems — India Comparison
How XPndAI compares with established LMS vendors for Indian OEM dealer networks
Company Type Custom Build Source Code WhatsApp Native OEM Dashboard Starting Price
XPndAICustom Dev✓ Full custom✓ Owned✓ Built-in✓ Full₹10L fixed
Intellinet Systems (Intelli LMS)OEM SaaS⚡ Configured✗ License⚡ Partial✓Per-seat/yr
LeadSquaredGeneric CRM✗ Configured✗ License✓ Add-on⚡ GenericPer-seat/yr
Salesforce AutomotiveEnterprise CRM✗ Template✗ License✓ Add-on✓$$$ per seat
MatellioCustom Dev✓ Custom✓ Owned⚡ Add-on⚡ PartialProject-based

XPndAI builds WhatsApp-first LMS with no per-seat fees, designed specifically for OEM dealer networks across India and UAE — not a configured generic CRM.

FAQ
AI Lead Management — FAQ
Why does an OEM need a separate LMS instead of a generic CRM?
Generic CRMs like Salesforce or HubSpot are designed for B2B sales teams. An OEM dealer network has a different structure: leads come from the OEM level but are fulfilled at the dealer level. The OEM needs to see all leads, assign them to dealers, monitor dealer response times, and measure conversion rates per dealer — then also track this at territory and model level. A generic CRM requires extensive custom configuration to handle this hierarchy. An OEM-specific LMS is built with this hierarchy as its core data model.
How does WhatsApp integration work for lead capture?
XPndAI integrates with WhatsApp Business API using an official BSP (Business Solution Provider). When a customer messages your brand's WhatsApp number, the system creates a lead record, extracts vehicle interest and location from the conversation, and routes to the right dealer. The dealer's sales manager gets a WhatsApp alert with the lead summary and a direct link to the lead record. Follow-up messages — brochure PDFs, price lists, test drive confirmation — are sent from the same OEM WhatsApp number, maintaining brand consistency.
Can the LMS integrate with our existing DMS?
Yes. When a lead converts to a vehicle booking, the record is pushed to the DMS automatically — contact details, vehicle model, financial preference, and dealer assignment. This eliminates re-entry and ensures the DMS booking record is linked to the LMS inquiry history. XPndAI builds this DMS integration as part of the Full AI LMS package.
How does the system handle leads from rural areas with poor dealer coverage?
Rural leads that fall outside any dealer territory are assigned to the nearest dealer by straight-line distance, or to a designated "no-territory" pool handled by the OEM's own telesales team. The system can also flag geographic demand clusters — if a district consistently generates leads but has no dealer, the OEM gets a heatmap showing potential dealer expansion opportunities.
Related
Complete Your OEM Digital Stack
DMSAI Dealer Management SystemSales, service, parts, billing in one DMS EPCElectronic Parts CatalogIllustrated parts catalog for dealer ordering SupportAI Support TicketingAI helpdesk for dealer technical issues HubAftermarket HubFull OEM aftermarket platform overview

Ready to Build Your OEM Lead Management System?

Tell us about your dealer network, current lead sources, and conversion bottlenecks — we'll design the LMS and give you a fixed-price quote in 48 hours.

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Build Your OEM Lead Management System

Tell us about your dealer network, lead sources, and current challenges — we'll design the LMS and give you a quote within 48 hours.

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