🏪 Dealer Management System

AI-Powered Dealer Management System (DMS) for OEM Networks

Custom DMS built for automotive and equipment OEM dealer networks — sales, service, job cards, parts inventory, GST billing, CRM, and OEM analytics. AI lead scoring, WhatsApp alerts, and predictive stock built in. Fixed-price from ₹18L. Source code ownership.

Get DMS Quote — Free → Aftermarket Hub

DMS — OEM Dashboard

247
Active Dealers
₹4.2Cr
MTD Parts Sales
94%
CSI Score Avg
Rajan Motors, Pune
Service job #SRV-2841 closed
Done
City Auto, Delhi
Parts stock: Air Filter low
Reorder
Greenfield Motors
New vehicle enquiry — AI score 87
Hot Lead
Sunrise Tractor, UP
Warranty claim WC-0419 approved
Approved
12–18
Week Delivery
₹18L+
Fixed-Price From
100%
Source Code Owned
₹0
Per-Seat License Fee
Core Modules
AI DMS Module Architecture

Six integrated modules covering every dealership function — sales, service, parts, billing, CRM, and OEM reporting.

🚗

Sales Module

End-to-end vehicle sales pipeline from first inquiry to delivery, with AI lead scoring.

  • Lead capture (walk-in, web, WhatsApp, call)
  • AI lead scoring — hot / warm / cold
  • Test drive scheduling and feedback
  • Booking and delivery order
  • Finance & insurance application
  • Delivery checklist and PDI
🔧

Service Module

Complete workshop management — job card creation, technician allocation, and job closure with labour and parts consumed.

  • Job card creation (voice-to-text via WhatsApp)
  • Service advisor appointment booking
  • Technician assignment and time tracking
  • Labour flat-rate / time-based billing
  • Parts consumption against job card
  • Gate pass and delivery confirmation
📦

Parts Inventory Module

Real-time parts stock, reorder, inter-dealer transfers, and AI-based demand forecasting.

  • Multi-bin warehouse management
  • AI predictive reorder alerts
  • Inter-dealer stock transfer
  • Parts return and core exchange
  • EPC integration — order directly from catalog
  • Slow-moving and dead-stock reports
🧾

Billing & Accounts

GST-compliant invoicing, proforma, payment reconciliation, and ledger for both vehicle and service billing.

  • GST / UAE VAT compliant invoices
  • Multi-payment mode (cash, card, UPI, finance)
  • Credit note and return management
  • Dealer-to-OEM debit/credit notes
  • Daily cash report and bank reconciliation
  • Tally / ERP export
👤

Customer CRM

360° customer profile — purchase history, service records, follow-up reminders, and AI-driven retention campaigns.

  • Customer 360 view with vehicle history
  • Automated service reminders (SMS/WhatsApp)
  • Post-service feedback collection
  • CSI score tracking and reporting
  • Loyalty points and referral program
  • Birthday / anniversary greetings automation
📊

OEM Analytics Dashboard

Real-time visibility into all dealers — sales, service, CSI, stock, and financial performance in one OEM-level view.

  • Dealer-wise sales, service, and parts KPIs
  • Territory and region rollup
  • Penetration rate and market share tracking
  • AI anomaly detection (revenue dip, stock spike)
  • Dealer performance ranking
  • Custom report builder and export
Pricing
DMS Development Packages
Starter DMS
₹18L – ₹40L
Core sales + service + parts + billing for small dealer networks (up to 50 dealers)
  • Sales pipeline and lead management
  • Service job cards and billing
  • Basic parts inventory
  • GST invoice generation
  • WhatsApp service reminders
  • Basic OEM reporting dashboard
Get Estimate
Recommended
Full AI DMS
₹40L – ₹1Cr
Complete DMS with AI features, ERP integration, and OEM analytics (up to 300 dealers)
  • All Starter DMS features
  • AI lead scoring
  • Predictive parts reorder
  • EPC integration (parts catalog ordering)
  • Customer CRM + retention automation
  • Warranty claims module
  • ERP / SAP / Tally integration
  • Full OEM analytics dashboard
Build My DMS →
Enterprise / Multi-Brand
₹1Cr – ₹4Cr+
Multi-brand, multi-country DMS with offline mobile app and full financial suite
  • Multi-brand / multi-product support
  • India + UAE + export market billing
  • Offline dealer mobile app (Android)
  • Custom dealer hierarchy and territory
  • Advanced warranty and recall management
  • OEM-to-dealer financial settlement
Contact Us
Market Context
DMS Software Vendors — India & Global Comparison
How XPndAI compares with established DMS vendors for Indian and UAE OEMs
Company Type Custom Build Source Code AI Features India GST Starting Price
XPndAICustom Dev✓ Full custom✓ Owned✓ Built-in✓ Native₹18L fixed
Intellinet Systems (Intelli DMS)OEM SaaS⚡ Configured✗ License⚡ Limited✓Per-seat/yr
CDK GlobalEnterprise SaaS✗ Template✗ License⚡ Moderate✗ USA-focused$$$
Tekion CorpCloud DMS✗ SaaS only✗ License✓ AI-native⚡ Partial$$$ SaaS
Reynolds & ReynoldsEnterprise SaaS✗ Template✗ License⚡ Limited✗ USA-focused$$$
MatellioCustom Dev✓ Custom✓ Owned⚡ Add-on⚡ PartialProject-based

XPndAI is suited for Indian and UAE OEMs that need a custom, owned DMS without SaaS per-seat fees, with native GST/VAT billing, Hindi/Arabic UI, and WhatsApp-first notifications.

FAQ
AI DMS — Frequently Asked Questions
What is a Dealer Management System (DMS) and why do OEMs need one?
A DMS (Dealer Management System) is the operational backbone of a dealership — it manages every transaction and process from the moment a customer walks in to after-sales service and parts reordering. OEMs need a centralized DMS across their dealer network to maintain brand standards, collect real-time data on sales and service performance, manage warranty claims accurately, and give dealers a structured workflow that reduces errors and improves customer satisfaction scores (CSI).
How does AI improve a DMS over a standard system?
AI adds three layers to a DMS: (1) Lead intelligence — AI scores incoming leads by analyzing past conversion patterns, identifies which leads need immediate follow-up, and auto-sends personalized messages via WhatsApp; (2) Predictive stock — AI analyzes service history and seasonal demand to suggest parts reorder before stock-outs; (3) Anomaly detection — the OEM analytics layer flags unusual patterns (one dealer's service revenue dropped 30% this month) before they become serious issues. The underlying transaction system remains the same; AI adds intelligence on top.
Can the DMS work offline for rural dealers with poor connectivity?
Yes — the Enterprise / Multi-Brand package includes an offline-capable Android app that caches the parts catalog, current pricing, and customer records locally. Service advisors can create job cards, consume parts, and generate invoices offline. When connectivity is restored, the app syncs with the central DMS. This is particularly important for agricultural equipment dealers in Tier-3 towns where internet reliability is inconsistent.
How is the DMS integrated with the EPC (Electronic Parts Catalog)?
When integrated with XPndAI's EPC module, a service advisor creating a job card can directly browse the parts catalog, select parts from the illustrated diagrams, and add them to the job card — parts consumption is auto-deducted from inventory and added to the invoice. The dealer doesn't need to know part numbers; they click the part in the exploded diagram. This reduces wrong-part orders and eliminates double-entry between the EPC and DMS.
What is the difference between XPndAI DMS and Intellinet Systems Intelli DMS?
Intellinet Systems' Intelli DMS is a configured SaaS product — OEMs pay a per-seat or annual license, get a system configured to their needs, but do not own the source code and depend on Intellinet for all customizations and updates. XPndAI builds a custom DMS specific to your OEM's dealer hierarchy, processes, and branding — you own the source code, deploy on your own infrastructure, and are not locked into a vendor. For OEMs with specific workflows (agricultural equipment, EV-specific processes, multi-brand dealers), custom-built is more flexible than configured SaaS.
Is the DMS available in Hindi and regional languages?
Yes. The DMS UI can be built with full Hindi support including Devanagari text input, and we can add other regional languages (Tamil, Telugu, Gujarati, Marathi, Punjabi) based on your dealer geography. Service advisors in rural areas who are comfortable in Hindi find adoption significantly easier. Arabic and English bilingual support is included for UAE dealer networks.
Related
Complete the OEM Digital Stack
EPCElectronic Parts CatalogIllustrated parts catalog with dealer ordering LeadsAI Lead Management for OEMsAI lead tracking across the dealer network SupportAI Support TicketingAI helpdesk for dealer technical issues HubAftermarket HubFull OEM aftermarket platform overview

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Tell us about your dealer network size, current systems, and key pain points — we'll design the DMS architecture and give you a fixed-price estimate within 48 hours.

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Build Your AI Dealer Management System

Tell us about your OEM, dealer network size, and current systems — we'll design the DMS architecture and give you a quote within 48 hours.

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