AI Receptionist — India, Dubai, UAE

AI Receptionist — 24/7, Hindi & Arabic

XPndAI builds AI receptionists that answer every call on the first ring, book appointments, answer FAQs, and send WhatsApp confirmations — in Hindi, Arabic, or English. For clinics, HVAC companies, real estate agencies, CA offices, and professional services across India and Dubai. Live in 2 weeks.

24/7
Every call answered
0s
Hold time for caller
Hindi + Arabic + English
Auto language switch
2 wks
Live in production
Hear a Live Demo Call → WhatsApp Now

Industries We Serve

🦷

Dental & Medical Clinics

Book OPD appointments, answer fee/insurance queries, send Practo or Google Calendar confirmations

❄️

HVAC & Home Services

Capture service requests, route to technicians, schedule site visits, send WhatsApp confirmations

🏠

Real Estate

Qualify buyer enquiries, book site visits, route to the right broker, write to CRM automatically

⚖️

Law Firms & CA Offices

Answer new client enquiries, schedule consultations, take message for unavailable partners

💆

Salons & Wellness

Book appointments across staff calendars, answer service/price queries, send reminders

🎓

Education & Coaching

Answer admissions queries, book counsellor calls, route to the right department

What the AI Receptionist Does

Answers

Answers Every Call, 24/7

No missed calls, no voicemail, no "we'll call you back." The AI agent answers within 1 ring at any time — 2am emergency calls, Sunday afternoon enquiries, peak-hour overflow. Callers always reach someone.

Language

Hindi, Arabic, English Auto-Switch

Detects caller language from first response. Switches without prompting the caller to "press 1 for Hindi." Handles Hinglish naturally. Arabic support covers Gulf dialect for UAE deployments.

Booking

Books Appointments in Real Time

Checks live calendar availability, offers three time slots, confirms the booking. Syncs with Google Calendar, Calendly, Practo, Zoho Bookings, or your practice management system. WhatsApp confirmation sent immediately.

Knowledge

Answers Business FAQs

Services offered, pricing, location and directions, insurance accepted, emergency contact, doctor/staff availability, opening hours. All configured from your business information — no script writing needed.

Escalation

Routes Urgent Calls Instantly

Medical emergency, complex negotiation, or VIP caller — agent transfers to the right person's mobile number immediately and sends a WhatsApp summary of the call before the call connects.

Follow-up

Outbound Reminders

Sends appointment reminders 24 hours and 2 hours before slot via WhatsApp. Reschedule option in the message. Reduces no-show rate by 30–50% for clinics and professional services.

Pricing

Basic Receptionist
₹3L–₹6L
One-time build. ~2 weeks. (AED 8K–15K)
  • 24/7 inbound call answering
  • Hindi + English
  • Business FAQ knowledge base
  • WhatsApp confirmation
  • 1 calendar integration
  • Escalation to mobile
Enterprise
₹15L–₹35L
One-time build. ~8 weeks. (AED 35K–80K)
  • Everything in Full Reception
  • Multi-location, multi-brand
  • Custom voice persona & tone
  • Hospital / clinic PMS integration
  • Analytics dashboard
  • A/B script testing

Running cost: ₹5,000–₹15,000/month (telephony + LLM API + WhatsApp). No per-call fees after build. Compare: human receptionist ₹15,000–₹25,000/month + benefits + leave overhead.

FAQ

Does the AI receptionist work with my existing phone number?

Yes. We configure the AI to answer your existing business phone number — mobile, landline, or VoIP. For India, we integrate with Exotel, Servetel, or Twilio India to intercept calls to your number. For UAE, we use Twilio UAE or local SIP providers. Your number stays the same — callers don't notice any change except they now always get an immediate answer.

Can the AI receptionist handle medical or sensitive conversations appropriately?

Yes. For clinics and healthcare, the agent is configured to: never provide medical advice, always route clinical questions to the doctor or nurse, handle emergency calls with urgency (immediate transfer + WhatsApp alert to on-call staff), and maintain caller confidentiality. The system is HIPAA-aware in its design — call data is stored in private cloud, not shared multi-tenant infrastructure.

How does appointment booking work if my calendar software isn't listed?

We integrate with any calendar that has an API: Google Calendar, Microsoft Outlook, Calendly, Practo, Zoho Bookings, Acuity Scheduling, and custom practice management systems. If you don't use any scheduling software, we provide a simple web-based schedule manager as part of the build where you set available slots. The AI reads available slots in real time and never double-books.

What happens if the AI doesn't understand what the caller is asking?

The agent has a confidence threshold — if it can't classify the caller's intent after two clarifying questions, it offers to transfer the call to the owner/manager's mobile immediately, or offers to take a message (name, number, callback time preference) which arrives as a WhatsApp message within 30 seconds. The caller always has a resolution path even when the AI reaches its limit.

Hear a Live Demo Call

We'll call your number and demonstrate a real AI receptionist conversation — appointment booking, FAQ handling, and escalation — in your language and for your business type.

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