XPndAI builds AI agents that handle the 80% of insurance operations that are repetitive — renewal reminders, claims intake, document processing, customer queries — so your team focuses on complex cases and relationships.
Outbound calls to expiring policyholders — reminds, quotes renewal premium, handles objections, sends payment link on WhatsApp. ₹2/call vs ₹100 agent cost.
Customer reports a claim via WhatsApp or portal. AI collects claim details, required documents, and initiates the claims workflow — no call centre needed.
Reads hospital bills, accident reports, medical claim forms — extracts structured data, validates against policy terms, flags anomalies for adjuster review.
AI analyses claim patterns — billing anomalies, provider patterns, claim frequency — and flags suspected fraud before payout. Reduces fraudulent claims by 25–35%.
Policy status, premium due dates, claim status, coverage queries — handled by AI on WhatsApp and chat, 24/7. Human agents handle complaints and complex queries.
Inbound insurance inquiries qualified by AI — coverage type, insured value, age, health status — routed to the right product and agent.
Fixed price · 4–6 weeks · You own all code
We review IRDAI guidelines relevant to automated communication and claims processing before designing any workflow.
Renewal scripts, claims scripts, and support flows are documented and approved by your compliance team before build.
Agents integrated with your policy management system, claims system, WhatsApp Business API, and payment gateway.
2-week supervised rollout with daily reporting. Full handover after quality benchmarks are met.
Fixed price. No monthly fees. No per-usage billing.
Free 30-min call. Fixed price proposal in 24 hours.