Every missed call is a lost job. Our AI answers every call, qualifies the job, books the appointment, and updates ServiceTitan / Housecall Pro / Jobber — at 2am on a Sunday, without a human receptionist. From $3,000 setup + $500/month.
The average HVAC company misses 35–50% of inbound calls. Every missed call is a job booked by a competitor.
AC/heat repair, maintenance, installation, seasonal demand
Emergency, routine, drain, water heater, leak detection
Panel, EV charger, lighting, safety inspection, service call
Storm damage, inspection, repair, replacement, insurance claim
Inspection booking, recurring service scheduling, emergency call
Recurring scheduling, one-time booking, crew dispatch
| Factor | Full-Time Receptionist ($45K/yr) | XPndAI AI Revenue Desk |
|---|---|---|
| Annual cost | $45,000–$55,000 (salary + benefits) | $6K–$18K/year (setup amortized + monthly) |
| Hours covered | 8am–5pm, Mon–Fri | 24/7/365 |
| Simultaneous calls | 1 at a time | Unlimited |
| After-hours emergency | Voicemail / tech personal cell | Instant answer + dispatch + confirmation |
| ServiceTitan update | Manual after call (errors) | Automatic during call |
| Sick days / turnover | 10–15 days/year + rehiring cost | Zero — always on |
| Missed call recovery | None (doesn't know calls were missed) | SMS within 60 seconds |
| ROI break-even | N/A (ongoing cost) | 1–3 additional jobs per month |
An AI receptionist for HVAC companies is a custom-built voice and SMS AI agent that answers every inbound call 24/7, qualifies the job (type, urgency, service area, fee approval), books the appointment into your scheduling system, updates ServiceTitan/Housecall Pro/Jobber, sends SMS confirmation to the customer, and recovers missed calls automatically — without a human receptionist. Unlike off-the-shelf answering services that put customers on hold, our AI responds instantly, sounds professional, and knows your service area, pricing, and dispatch rules.
Yes — ServiceTitan, Housecall Pro, and Jobber integration is a core feature. When the AI books an appointment, it creates the job directly in your field service software: customer record, job type, address, urgency level, assigned tech slot. No double entry, no gap between phone booking and dispatch.
$3,000–$6,000 one-time implementation. Then $500–$1,500/month recurring. This replaces a $40,000–$55,000/year full-time receptionist while working 24/7, never calling in sick, and never missing a call.
Yes — this is where AI delivers the most obvious ROI. When a customer calls at 2am about a broken furnace, the AI answers immediately, determines emergency vs next-day, approves the after-hours service fee verbally, dispatches the on-call technician, and sends the customer a confirmation with technician ETA. Your competitors' calls go to voicemail. You win the job.
Typical setup is 3–5 weeks. Week 1–2: discovery — we map your service area, job types, pricing tiers, dispatch rules, and current FSM setup. Week 2–3: build and configure the AI voice agent and integrations. Week 3–5: testing with real call scenarios, tuning, and go-live.
Free 20-minute demo call — we'll walk through exactly how the AI handles calls for your specific trade, service area, and dispatch model.